A Collaborative Claims Process

Alliant National partners with you even in difficult times when a claim emerges.

| Has one of your underwriters ever:

  • Sent you a bill for 50% of a claim you didn’t even know existed?
  • Called you and said: “we’ve settled this claim, and now we need your ‘contribution?’”
  • Sent you a bill for a claim where you felt the claim was part of the normal risk that the
    underwriter is supposed to take?
  • Resolved a claim without seeking your input?

Claims are no fun, but if you answered “yes” to any of these questions, it is time to talk with the underwriter that takes a unique, collaborative approach to claims. You don’t have to settle for underwriters who make the process even more painful.

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Collaborative Claims Handling

Alliant National recognizes that the claims team is where our title insurance product goes to work. We strive for timely and clear communication with insureds, agents, and agency managers, seeking first to understand the situation from all points of view, especially yours. We want to know how you – the agent – would resolve the claim and why. After all, you are our eyes and ears at the closing table.

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Our Claims Team aspires to:

  • Be the claims team that is different, we’re “the good guys.”
  • Change the stigma associated with claims handling to a positive reality, one file at a time.
  • Do what is right by each Insured, each step of the claims process, on each file we handle.
  • Be disciplined and informed to handle claims smarter than any other claims department.
  • Provide a balanced approach to claims handling by collaborating across departments.
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When claims happen, we keep you informed:

  • You are notified when a claim is received.
  • You are given the opportunity to provide information and feedback Your claims experience is
    enhanced by cross-department collaboration among Alliant National staff.
  • We try our best to notify you when we are about to settle a file.
  • You are notified when a claim is resolved.
  • You will never receive a claims bill “out of thin air.”

Partner with Alliant National

Collaborative claims handling is just one of the many reasons Alliant National has earned the reputation as The Independent Underwriter for The Independent AgentSM. Discover the underwriter that has the courage to deliver a claims experience that is “second to none.”